Use Cases

See how DialogKit helps businesses across industries capture leads, automate support, and improve customer engagement.

Lead Generation

Capture and qualify leads with conversational forms that convert 4x better than static alternatives.

  • 8%+ conversion rate
  • Qualified leads only
  • Real-time capture
  • Pay per conversion

CRM Automation

Automate lead enrichment and CRM updates with conversational flows that sync directly to your sales tools.

  • Auto-sync to CRM
  • Lead enrichment
  • Smart routing
  • No manual data entry

Customer Feedback

Collect actionable feedback at scale with conversational surveys that feel like real conversations.

  • Higher completion
  • Context-aware questions
  • Real-time analysis
  • Sentiment tracking

E-commerce Support

Reduce cart abandonment and support tickets with intelligent product recommendations and order assistance.

  • Order tracking
  • Product recommendations
  • Returns automation
  • 24/7 availability

Internal Helpdesk

Streamline IT and HR support with conversational flows that route requests to the right team instantly.

  • Instant routing
  • Self-service options
  • Ticket automation
  • Knowledge base integration

SaaS Onboarding

Guide new users through product setup with step-by-step conversational onboarding flows.

  • Faster activation
  • Personalized guidance
  • Feature discovery
  • Reduced churn

Why Conversational Flows Work

Higher Engagement

One question at a time feels natural and conversational. Users are more likely to complete flows than traditional multi-field forms.

Better Data Quality

Conditional logic ensures you only ask relevant questions. Validation happens in real-time, preventing bad data from entering your systems.

Flexible and Scalable

Build once, deploy everywhere. Use the same flow logic across web, mobile, and messaging platforms with unified analytics.

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Use Cases | DialogKit